Coinciding with the birth anniversary of His Majesty The Fourth Druk Gyalpo, an online bus ticket booking system, Bhutan-Booking (BBooking), was launched in Thimphu.
Bhutan iVantage Solution came up with an idea to improve the travelling experience of passengers.
The application connects the Royal Monetary Authority’s payment gateway to online banking system, through the use of web or mobile application.
The application maintains records of various bus services and it allows the passenger to choose the routes and select the seat through an interactive seat map.
Bhutan iVantage Solutions Chief Executive Officer Pranayee Chhetri said that the BBooking allows ticket booking through both on-line application or booking-counter. “The passenger details will be computed and the passenger will receive the ticket through an SMS.”
He said that the bus operators can monitor the status of the tickets whether booked or sold. “The system generates a daily report, which gives information on the seats sold, revenue collected, and details of the bus.”
Users will have to browse www.bbooking.bt to look for a suitable bus through a drop-down menu and check the booking status. The user then selects the desired seat(s) and enters the passengers’ details including the mobile number. The passengers will have to then enter the bank account number from various options (BoB, BNB, T-bank, and Druk PNB). A one-time password (OTP), will be sent to the mobile number. The OTP should then be entered into the system to complete the transaction; following which the user will receive the bus tick through an instant SMS.
The user can show the SMS to the driver during boarding.
A regular commuter Jigme said that what was once a taxing process of going to the bus ticket counters can now be done through a click.
Pranayee Chhetri said that the company initially started with bus booking system however he said that the company was already developing a movie ticket management system.
“Although it has been just a few days since the launch, we got positive feedback from the commuters,” he said.
The user will be charged a nominal service fee of Nu 35 per ticket booked online. For other passengers who buy tickets from the bus counter, the charge remains the same. Transport operators will be charged license fees if they choose to use the system.
BBooking is initially providing e-tickets for Thimphu-Phuentsholing route. The company has a plan to offer services for other routes. “We hope to add the services nationwide by December 17,” Pranayee Chhetri said.