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RAMIS to ease tax payment and collection

The system will cut down paperwork and make collection efficient

Tax: With the launch of the revenue and administration management information system (RAMIS) yesterday, the department of revenue and customs (DRC) can now with a click of a button detect who has not paid tax.

This, however, is just one of the features of the system. With the tax collection season on, taxpayers can now use RAMIS to file their tax online and instantly view the amount of tax payable or refundable. They can also avail online tax clearance certificate without hassles.

This was not the case with the old online tax filing system, where a lot of manual work had to be done to calculate amounts and generate other data.

RAMIS is a web based online application system developed in java environment to create an enabling environment for tax payers through the use of information technology.

It is the biggest system to be developed in terms of size and complexity in the country.

“In the old system, we wouldn’t know who has paid tax and who has not,” commissioner of tax Gyeltshen said. “But now this is possible with the click of a button.”

The new system has got rid of a lot of manual work. Before, the department used to download data filed online and again upload them for calculation and data compilation.

“Now the system will automatically calculate amounts and generate vouchers,” Gyeltshen said, adding that this would help DRC effectively mobilise government revenues from different sources promptly.

With the launch, registered tax payers have been allotted new tax payer number (TPN), which they can track by punching their citizenship identity card number and date of birth on the finance ministry’s website.

“If you are a registered taxpayer and still don’t get your new TPN, you should register again,” he said.

Project manager of RAMIS, Sonam Penjor, said the introduction of the new system also enables DRC to generate data without regional offices having to file their reports to their head office.  “We used to collect data from our regional offices before,” he said.

According to officials, there are about 60,000 registered taxpayers today.

The system is web-based, which means, taxpayers can file tax even on holidays. “Before, the system would be closed if the office is closed or if power supply is disrupted,” he said.

While the indirect tax module of customs and excise and sales tax modules are still under development, the system is applicable for filing income tax and payments related to personal income tax, business income tax and corporate income tax.

The system is expected to be fully implemented by the end of this year. Meanwhile, Sonam Penjor said, “The old system will also be running parallel until the new system is fully operational.”

Although people can pay taxes online through BoB internet banking or pay directly to any Bank of Bhutan (BOB) branch, DRC intends to expand the facility with other banks.

DRC initiated the development of RAMIS since October 2012 with funds from Asian Development Bank and the government.

Meanwhile, people still have the option to file tax manually although officials said the new system is expected to reduce both paper work and queues.


By MB Subba

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